Call Answering Service in the United Kingdom: What It Costs and How It Works (2026)

A call answering service on Wezoo is a named monthly package called Call Answering, and it sits on a real UK building rather than on a switchboard somewhere. It is available at 387 of the 388 UK virtual office addresses that publish their package data, across 177 towns and cities, and at all but one of them the listed price is the same figure. If you want the wider picture first, start with our complete guide to virtual office in the UK.

This page does the narrow job. What a call answering service contains according to the listing, what it costs at each rung of the contract ladder, which cities you can get a local number in, and how it combines with a business address and company registration. Everything below is read off the live Wezoo listings on 9 November 2026. For an overview of every option, see all business addresses in the United Kingdom.

What a call answering service does on Wezoo, and what it does not

The listing publishes one line about the package: a dedicated local phone number can be added. That is the whole of it. The package carries no business address, no mail handling and no company registration, which is what separates Call Answering from the three packages above it on the ladder.

So the honest version of a call answering service here is short. A local number tied to a specific building, at a fixed monthly price set by how long you commit for. The things people ask next are not in the listing at all: the answering hours, how many calls are included, which language, whether a person or a system picks up, whether calls can be transferred, and what happens past the included volume. Those are agreed with the operator when you send the enquiry, and we would rather say that once than guess at it.

Is Call Answering the same as a virtual receptionist?

Not quite. A virtual receptionist is usually sold by the call or by the minute, with diary management and call routing bolted on. Call Answering here is a flat monthly line item on a workspace listing. If you need scripted triage and transfers, say so in the enquiry, because that is a conversation with the operator rather than a box on the listing.

What a call answering service costs in the United Kingdom: monthly prices per city and per contract term

Here is the part most pricing pages bury. Across all 387 UK addresses that list it, the Call Answering package is GBP 89 a month on the 24 month and over rung at 386 of them. One address, The Hub in Glasgow, lists GBP 67. The price does not move with the city, which is unusual on a workspace listing. A business address at these same buildings runs from GBP 45 to GBP 205 a month depending on where it is, and the call answering line stays put.

What does move the price is the contract length. At every one of the 16 addresses below, the ladder reads the same four rungs.

Listed prices on wezoo.com, read 9 November 2026. The shortest commitment published on these packages is one month.

Why is the price quoted by term rather than by call?

Because it is a workspace package, not a telecoms bundle. Most UK answering providers publish tiers built on volume: so many messages, so many minutes, a charge per extra call. A call answering service bought this way is built like the rest of a virtual office, on how long you sign for. Easy to budget, and the number you see is the number you pay. The volume question then has to be settled in the enquiry rather than on the page.

Where you can get a local number in the United Kingdom: the cities and how many addresses in each

A local dialling code is half the point of a call answering service, and it follows the building. 177 towns and cities carry at least one address with the package. London has by far the most, but the long tail is the interesting bit: Warrington, Exeter and Middlesbrough all carry several.

City by city detail lives on the local pages. We have written up virtual office Bristol, virtual office Southampton and virtual office Islington in the same way, address by address.

Call Answering Service on its own, or with a business address and company registration

A call answering service is the first rung of a four step ladder here, and the steps are cumulative. The figures below are the lowest and the highest listed price across all 388 UK addresses, on the 24 month and over rung.

• Call Answering, GBP 67 to GBP 89 per month. A dedicated local phone number can be added. No address, no mail.
• Business Address, GBP 45 to GBP 205 per month. Mail collected in person or forwarded for an extra fee, with meeting rooms, coworking and private offices bookable on demand.
• Virtual Office, GBP 99 to GBP 285 per month. The address, the mail handling and the call answering together, and at all 388 addresses the listing states it can be used as your registered company address, with an extra monthly legal address fee.

• Virtual Office Plus, GBP 149 to GBP 435 per month. Everything above plus five days of private office access each month.

Company registration is the step people trip over. On the Virtual Office and Virtual Office Plus packages it is part of what you are buying, subject to that extra monthly legal address fee. If you take the Business Address or the Call Answering package on its own, registration is arranged separately when you enquire rather than bundled in. Either way it is a question for the enquiry, and the statutory side of it, what a registered office address has to be and what has to happen there, is set out by GOV.UK and Companies House.

If you are weighing the whole package rather than the phone line, the UK virtual office guide compares the address side city by city.

16 Wezoo addresses in the United Kingdom with a Call Answering package

387 addresses carry a call answering service. These 16 are one per major city, picked to show the spread rather than to rank anything. Every one of them lists Call Answering at GBP 89 a month on the 24 month and over rung; the business address price beside it is what actually differs.

1. 39 Fitzroy Square — London

A Georgian square address in Fitzrovia. The entrance carries the number 39 and the building’s own name, George House. Listed as 39 Fitzroy Square, Fitzrovia. Goodge Street stop is 553 m away, about a 7 minute walk. Call Answering GBP 89, business address GBP 145, full Virtual Office GBP 235, Virtual Office Plus GBP 355, all per month on the 24 month rung.

Request 39 Fitzroy Square on Wezoo →

2. Peter House — Manchester

A Manchester city centre address in the M1 postcode, so the dialling code reads local to anyone in Greater Manchester. Listed as Peter House. Manchester Oxford Road station is 508 m away, about a 6 minute walk. Call Answering GBP 89, business address GBP 105, full Virtual Office GBP 169, Virtual Office Plus GBP 265, all per month on the 24 month rung.

Request Peter House on Wezoo →

3. Edmund House — Birmingham

Newhall Street, inside the Birmingham B3 business core rather than out by the ring road. Listed as 12-22 Newhall Street. Birmingham Snow Hill station is 313 m away, about a 3 minute walk. Call Answering GBP 89, business address GBP 69, full Virtual Office GBP 139, Virtual Office Plus GBP 209, all per month on the 24 month rung.

Request Edmund House on Wezoo →

4. 100 West George Street — Glasgow

A corner site on West George Street in the Glasgow G2 business district. Listed as 100 West George Street. Buchanan Street stop is 222 m away, about a 2 minute walk. Call Answering GBP 89, business address GBP 129, full Virtual Office GBP 195, Virtual Office Plus GBP 309, all per month on the 24 month rung.

Request 100 West George Street on Wezoo →

5. Princes Street — Edinburgh

Street level on Princes Street itself, which is about as central as an Edinburgh address gets. Listed as 83 Princes Street. Princes Street stop is 70 m away, about a 1 minute walk. Call Answering GBP 89, business address GBP 75, full Virtual Office GBP 139, Virtual Office Plus GBP 265, all per month on the 24 month rung.

Request Princes Street on Wezoo →

6. Park Row — Leeds

Park Row, the Leeds street that holds much of the city’s banking and professional trade. Listed as 7 Park Row. Leeds station is 481 m away, about a 6 minute walk. Call Answering GBP 89, business address GBP 145, full Virtual Office GBP 205, Virtual Office Plus GBP 309, all per month on the 24 month rung.

Request Park Row on Wezoo →

7. 1 Mann Island — Liverpool

The Mann Island waterfront, one of the most recognisable stretches of Liverpool. Listed as 1 Mann Island. Liverpool James Street station is 279 m away, about a 4 minute walk. Call Answering GBP 89, business address GBP 129, full Virtual Office GBP 185, Virtual Office Plus GBP 305, all per month on the 24 month rung.

Request 1 Mann Island on Wezoo →

8. Broad Quay House — Bristol

Broad Quay, on the Bristol harbourside in the BS1 postcode. Listed as Broad Quay House. Princes Wharf station is 459 m away, about a 5 minute walk. Call Answering GBP 89, business address GBP 129, full Virtual Office GBP 195, Virtual Office Plus GBP 295, all per month on the 24 month rung.

Request Broad Quay House on Wezoo →

9. Great Victoria Street — Belfast

The Great Victoria Street block, a central Belfast address in BT2. Listed as 27-45 Great Victoria Street, Belfast. Belfast Grand Central station is 550 m away, about a 6 minute walk. Call Answering GBP 89, business address GBP 85, full Virtual Office GBP 155, Virtual Office Plus GBP 239, all per month on the 24 month rung.

Request Great Victoria Street on Wezoo →

10. Brunel House — Cardiff

A tower in central Cardiff, CF24, a few streets east of the castle. Cardiff Queen Street station is 444 m away, about a 6 minute walk. Call Answering GBP 89, business address GBP 85, full Virtual Office GBP 145, Virtual Office Plus GBP 239, all per month on the 24 month rung.

Request Brunel House on Wezoo →

11. Cloth Market — Newcastle

Merchant House on Cloth Market, in the cobbled centre of Newcastle rather than out by the business parks. Listed as Merchant House, 30 Cloth Market. Monument station is 424 m away, about a 5 minute walk. Call Answering GBP 89, business address GBP 95, full Virtual Office GBP 165, Virtual Office Plus GBP 259, all per month on the 24 month rung.

Request Cloth Market on Wezoo →

12. Acero — Sheffield

Concourse Way, the newer office block beside Sheffield station. Listed as 1 Concourse Way. Sheffield station is 396 m away, about a 5 minute walk. Call Answering GBP 89, business address GBP 105, full Virtual Office GBP 169, Virtual Office Plus GBP 269, all per month on the 24 month rung.

Request Acero on Wezoo →

13. Lock House — Nottingham

Castle Meadow Road on the Nottingham waterside. Listed as Lock House, Castle Meadow Road. Nottingham station is 627 m away, about a 7 minute walk. Call Answering GBP 89, business address GBP 95, full Virtual Office GBP 165, Virtual Office Plus GBP 255, all per month on the 24 month rung.

Request Lock House on Wezoo →

14. Andersons Road — Southampton

Andersons Road in Southampton, run by Basepoint rather than by one of the larger chains. Listed as Andersons Road. Call Answering GBP 89, business address GBP 99, full Virtual Office GBP 165, Virtual Office Plus GBP 265, all per month on the 24 month rung.

Request Andersons Road on Wezoo →

15. Forbury Square — Reading

Davidson House on Forbury Square, the Reading block that faces the gardens. Listed as Davidson House. Reading station is 659 m away, about an 8 minute walk. Call Answering GBP 89, business address GBP 145, full Virtual Office GBP 209, Virtual Office Plus GBP 299, all per month on the 24 month rung.

Request Forbury Square on Wezoo →

16. 1 Berry Street — Aberdeen

Berry Street in central Aberdeen, a granite block in the AB25 postcode. Listed as 1 Berry Street. Aberdeen station is 1494 m away, about a 17 minute walk. Call Answering GBP 89, business address GBP 79, full Virtual Office GBP 145, Virtual Office Plus GBP 239, all per month on the 24 month rung.

Request 1 Berry Street on Wezoo →

Who it suits, and when a dedicated 24/7 answering service fits better

A call answering service like this suits a small company or a sole trader who wants a local number on a real building at a price that does not move with call volume. It suits anyone already taking a business address at one of these buildings, because the two lines sit on the same enquiry. And it suits a business trading into a city it has no office in, where a 0131 or 0121 number does work that a mobile number does not.

It fits less well if calls are your front line. High daily volumes, out of hours cover, scripted triage, bookings taken straight into a diary: specialist answering companies price around exactly those, usually by minute or by call and with a published service window. A call answering service on a workspace listing states none of that, and a package that does not state its hours is the wrong tool for a business that needs them guaranteed. Ask at enquiry stage and judge the answer.

How to request a call answering service on Wezoo

There is no checkout for this. A virtual office and the call answering that sits on it are requested, not booked, because the operator quotes the term and the conditions.

1. Pick the building whose dialling code you want. The number follows the address, so choose the city first.
2. Open that address and send the enquiry using the Request link on its page.
3. Say which package you want, Call Answering on its own or combined with a business address, and which contract length you are after, since that sets the price.
4. Ask the operator the four things the listing does not answer: the answering hours, the call volume included, who or what picks up, and what transfers cost.

5. If you need the address as your registered office, raise it in the same message so the legal address fee is quoted up front.

Frequently asked questions

How much does a call answering service cost in the UK?

On Wezoo the Call Answering package is listed at GBP 89 a month at 386 of the 387 UK addresses that carry it, on the 24 month and over rung. Shorter terms cost more: GBP 94 on 12 to 24 months, GBP 100 on 6 to 12, and GBP 107 on 1 to 6.

Do I get my own phone number?

The listing for a call answering service states that a dedicated local phone number can be added, and the dialling code follows the building you choose. The number itself is set up with the operator during the enquiry.

What hours are calls answered?

The listings do not publish answering hours, and we will not guess at them. Ask the operator when you send the enquiry, along with the call volume included and what happens outside those hours.

Can I take call answering without a business address?

Yes. Call Answering is sold as its own package, separate from the Business Address, Virtual Office and Virtual Office Plus packages. It carries no address and no mail handling.

Can I use the address as my registered company address?

On the Virtual Office and Virtual Office Plus packages the listings state you can, with an extra monthly legal address fee. On the Call Answering or Business Address packages alone it is arranged separately at enquiry, so raise it in your first message.

Which UK cities can I get a local number in?

177 towns and cities carry at least one address with the package, from London, Manchester and Birmingham down to Warrington, Exeter and Middlesbrough. The city page for each address lists what is available there.

Is a call answering service the same as a virtual receptionist?

They overlap but they are priced differently. A virtual receptionist is usually billed by call or by minute with diary handling included. This is a flat monthly package attached to a workspace address.

Sources

• Wezoo virtual office listings for the United Kingdom, read 9 November 2026 (903 addresses, 388 with published package data).
• GOV.UK, register your company, on what a registered office address must be.

• Companies House, the registrar for company addresses in the UK.